Frequently asked questions

Can I print photos from my phone in-store?

Yes, you can simply connect to our handy instant printing kiosks and print photos from your phone. There’s no need to bring any cables with you, as you can print directly via Bluetooth or Wi-Fi connection in our stores.

Once you’re connected, you’ll simply need to scan the QR codes shown on the screen and then select your photos!

What size photos can I print in-store?

Along with all standard photo print sizes (6x4”, 7x5”, 8x6”, 10x8”, 12x8”), you can also print a huge variety of small photo prints, large photo posters, canvas prints and all kinds of framed photo wall art (from popular A4 to our largest 20x16” sizes).

When exploring our website, all sizes available for same-day collection can be printed directly in our stores, while those with a longer lead time will be ordered in from our specialist photo printing centre.

Can I order photo prints & gifts online and collect them in-store?

Of course! All photo prints and gifts on our website are available for FREE Click & Collect, while a huge number of those products can be collected on the same day. 

Standard photo prints can actually be collected just 20 minutes after ordering online, while selected photo gifts will be ready in 1 hour. Although more specialised prints and gifts may take longer to arrive, you can still choose to select them in-store rather than pay £4.99 for home delivery. 

Can I create photo gifts in-store?

Yes! It’s really easy to make photo mugs, personalised cushions, photo blocks and all kinds of other amazing personalised gifts in our stores. You can easily create personalised gifts directly on our iSnaps printing kiosks or by simply asking our in-store colleagues for help!

Along with a huge range of gifts, you can also create photo canvases, framed photo prints, photo books and more personalised goodies in our shops.